Staff at Safdarjung Hospital denied admission for Neha and sent the family off to AIIMS, where they were told to go to the AIIMS Trauma Center.

Neha’s family claimed that she would have survived if the doctors had attended her.
"She was dying but nobody even bothered to check on her," said Pradeep, Neha's maternal uncle.
"We came to know about the incident around 2.15pm. Locals called up a PCR and she was taken to Safdarjung Hospital. We reached there by 3pm but the doctors told us to go to AIIMS instead. AIIMS referred us to the trauma center, which again denied admission. It was already 5.30pm and I made another PCR call to complain that the doctors were not attending to the child. Police arrived after 20 minutes and spoke to the doctors at AIIMS for half an hour. She was declared dead around 6.30pm," he added.
Prithviraj, the policeman who accompanied Pradeep, said the chief medical officer at Safdarjung had asked them to get a note from AIIMS stating that they wouldn't attend to the girl.
"We went to AIIMS and asked them to either give us their denial in writing or refer the victim to the trauma centre. Meanwhile, the girl's family called up another PCR. They had a word with the doctors, after which she was declared dead," said Prithviraj.
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AIIMS spokesperson Dr Amit Gupta, said he will inquire into the matter. "If any person is found guilty of negligence, strict action will be taken."
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Source-Medindia