TMC Online was launched to offer online consultations for all types of cancers, including lung, oral, gynecologic, colon, blood, and pediatric.

Badwe explained that two major problems encountered by cancer patients in India and worldwide are access to medical care and cost-effective medicines. He added, "While access will be addressed through TMC Online - Expert Opinion Service, and cost-effective treatment is one of the key missions of Tata Memorial Center. Cutting through the boundaries of class and region, making cancer care accessible and affordable to one and all is TMC’s constant aim, and TMC Online is an endeavor to achieve this objective."
Emphasizing the need for uniform evidence-based decision-making across India, Badwe said that the TMC Online is a step towards this objective. He pointed out that a major benefit of the TMC-Navya’s efforts would be to prevent cancer patients traveling from far off places to metros to get evidence-based expert treatment decisions.
Badwe said, "There are a few hundred expert oncologists who are mostly concentrated in the metro cities, but the number of cancer patients needing expert treatment decisions runs into millions. For instance, only the TMC in Parel sees over 60,000 patients each year, including new patients, follow-up cases, referrals or second opinion cases, from India, South Asia, Africa, Middle East and South-east Asia. These consultations are in the form of emails to the doctors or personal visits which are expensive and inefficient, depriving them of an opportunity to get expert opinions and treatment planning from the TMC."
Navya Network founder Gitika Srivastava said, "Making a decision for cancer treatment is complex with multiple decision points through the course of the patient’s treatment. Those decisions, when made in consultation with an expert and reliable medical evidence can make all the difference in the strength, will, and focus with which a patient approaches his or her treatment. Patients and caregivers are left reassured that they are undergoing the best possible treatment that will combat this curveball of a situation."
Both Badwe and Srivastava were of the same opinion that TMC Online would empower patients with timely and affordable access to expert treatment decisions and revolutionize the way cancer care is delivered not only in India but also in other countries.
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The TMC Online service is currently available for Rs.5,000 for Indian patients living in India and $100 for international patients, but offers free services to Indian patients in the BPL category.
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