The National Consumer Disputes Redressal Commission (NCDRC) has directed the Indraprastha Apollo Hospital, New Delhi and its gynecologist to pay Rs. 1 crore as compensation to a couple whose baby suffered mental disability due to substandard care at the time of delivery more than 15 years ago.
The couple had conceived after several years of infertility treatments. The mother was admitted to Indraprastha Apollo hospital for delivery. The gynecologist and the hospital delayed giving an emergency Cesarean section to the child's mother at the time of labor and provided high dosage of drugs.
The administration of Syntocinon caused birth asphyxia to the baby, who further suffered cerebral palsy and 95% disability. She survived for 12 years in such pathetic condition, the National Consumer Disputes Redressal Commission (NCDRC) noted in its order.
NCDRC also imposed punitive costs of Rs 10 lakh on Indraprastha Apollo Hospital.
The bench, presided by Justice J M Malik, said, "The hospital and its doctor indulged in unethical medical practices and professional misconduct like tampering of medical records to the maximum extent. On bare perusal, it is apparent that, records are tampered at the extents, which show erasing marks, pinholes. There are some handwritten insertions, over writings and discrepancies in the doctor's and sister's chart."