"Previously the disabled were not able to access information due to lack of such measures. But now with the helpline, they can get any information they want," said audiologist and speech language pathologist Somenath Mukherjee, managing director, BSHPL.
The Persons With Disability Act (PWD), 1995 extends equal status and opportunities for participation of people with different abilities.
However, due to a dearth of information, the speech and hearing-disabled people have not been able to exercise their rights.
"For anyone seeking any kind of help in the form of information on treatment, clinics and even information regarding the rights provided by the PWD Act of 1995, this toll-free number would come as a form of genuine assistance," said Mukherjee.
The helpline number is 180030001620.