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Workers are most likely to help colleagues who are moderately distant from themselves in status - both above and below them, found a new study.
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TOP INSIGHT
Workers are most likely to help colleagues who are moderately distant from themselves in status - both above and below them.
But it may be related to how workers perceive their own status within the company, lead researcher Sarah Doyle from The Ohio State University noted.
"Someone near you in status poses more of a threat," Doyle said.
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Those colleagues who are moderately distant do not pose much of a threat and offer the best opportunity for workers to demonstrate their willingness to cooperate with their teammates.
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The researchers conducted two separate studies - one in a real workplace - and both reached similar conclusions.
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Participants were told that one of their group members was close to securing a large account, but was running short on time. The participants were asked if they would be willing to provide help, knowing that helping was optional.
Results showed that participants were most likely to say they would help a team member who was moderately different from them in status.
The real-world study was conducted in a large customer call center. For the study, 170 employees completed an online survey asking a variety of questions.
Included was a question asking each employee to list co-workers who regularly came to them for help and co-workers whom they regularly went to seeking help.
In this real-world office, the finding of the first study was confirmed. Workers were most helpful to teammates who were just the right distance away as far as status goes - not too close and not too far.
The findings might be useful when assigning people to train new employees.
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