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HDFC Ergo General Insurance Company Limited

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HDFC ERGO General Insurance Ltd is 74:26 joint venture between two organizations -HDFC Ltd, India’s premier Housing Finance Institution and ERGO International AG, a primary insurance entity of Munich Re Group. Its headquarters are located at Mumbai. By focusing on Right Insurance Solutionfor all, HDFC ERGO offers its customers a complete range of general insurance products ranging from Motor, Health, Home, Travel and Personal Accident in the retail space and customized products like Marine, Property and Liability Insurance in the corporate space.

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One single thing that takes us closer to our vision is our set of values - Sensitivity, Excellence, Ethics and Dynamism (SEED).

Sensitivity: We will build our business on empathy and an inherent understanding of both our internal and external customers’ needs.

Excellence: We will always strive to offer innovative products and services and endeavor to set new benchmarks to do things better each time.

Ethics: We will honor our commitments and be transparent in our dealings with all our stakeholders.

Dynamism: We will be pro-active with a "can do" approach.

To make our vision a reality, we are committed to sow the SEED of our values and nurture it daily. Our ethical approach and high levels of integrity enable us to ‘continue the tradition of trust’ we have inherited from our parent company HDFC Ltd.

We ensure that it reflects in every task we perform, every decision we take. It helps us to work as a team towards creating and sustaining value for all our stakeholders, namely Customers, Business Partners, Re-insurers, Share-holders and most importantly, Employees.
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Posted by:  GauravSH  Posted on: 08/30/2012
Unethical and Irresponsible HDFC ERGO General Insurance Company Limited, I called up their customer care 2 renew my car insurance only 2 inform that policy has been canceled in Nov 2011 due to Check dishonor. I have bank statement with details of successful bank transaction. This is sheer irresponsibility on their part and unethical practice. Because their irresponsible behavior i am running my car without any insurance for 10-11 months. The money has been debited from account on 6th Sept and these guys canceled the policy in Nov. How is it possible that HDFC Ergo continue to sleep on the check for two months. Even after paying Rs. 19k i am uninsured.




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