Dental Complaints Service Launched By GDC In UK

by Medindia Content Team on  May 24, 2006 at 8:15 PM Dental News
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Dental Complaints Service Launched By GDC In UK
The General Dental Council, a regulatory body for UK dentists is launching a Dental Complaints Service in order to fast track the hearing of complaints related to private dentistry. The new service expects around 2000-3000 complaints each year. At the moment there is very little recourse for people who have complaints with private dentists.

"We hope that patients will use this service to sort out problems, and avoid the expense and delays of court action," said Hew Mathewson, the GDC president. "The service will also help dental professionals to improve the quality of service they provide."

Currently many patients are turning towards the private sector after a paucity of dentists in the NHS. While NHS patients can complain using the process in the trusts, there is no such provision for the private sector.

"Patients rightly have confidence in the high professional standards applied by the vast majority of dental practitioners, but as with any service - complaints will arise.," said Health Minister Rosie Winterton. "It is widely recognized that a complaints service for private patients, parallel to that for NHS patients, is long overdue."

The process works out in the way that the patient who lodges the complaint will first be encouraged to use his own dental service. If that does not resolve the problem then dental Complaints Service advisors will discuss it with the concerned practitioner and the patient. Serious complaints will be dealt by the GDC.

"When complaints are made it is in everyone's interests that they are dealt with quickly and fairly," said Peter Ward, chief executive of the British Dental Association. "The BDA has long campaigned for a private complaints procedure and so welcomes the launch of this new service which is an important development for dentists and patients."

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guest Wednesday, February 6, 2008

My elderly mother a dimentia patient was Scamed by Coast Dental a crown fell out after 2 months and 8000.00 and they promised to take care of it, but when we went back they wanted another 3400.00 and would not make good on the first mess they created.


guest Thursday, January 17, 2008

I had visited a dental doctor Dr.A in his clinic as at Jayanagar as I got some pain in my teeth.

He said he wants to go for root canal treatment and taken the money for Rs.2000 regarding the treatment.

I started pain in the teeth while root canal is on the way, I informed him about the pain and due to his negligence the iron needle had been broken and kept over there.

I stopped the treatment due to heavy pain and I visited a doctor by name B at Hyderabad, he analysed and completed the treatment and replaced the cap, he informed me about the situation and told that it can be taken away as the broken needle is still situated at the root level.

It started to hurt each and everyday.

I just want to know how Indian dental association is giving licence to these type of doctors and what is the situation now for me to react.

I think you can help me out in this situation rather I can approach NHRC for my rights to take precautionary measures

My name is K. Sailendra

guest Saturday, September 9, 2006

i am doing a project on dentistry for the homeless could you send me some informaton please

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