SCOTTSDALE, Ariz., June 10 Examination ManagementServices, Inc. (EMSI), the largest provider of document retrieval services inthe nation, and Cybersettle, the world leader in accelerated disputeresolution, are partnering to provide Cybersettle users with integratedmedical record retrieval services to support rapid online resolution of claimdisputes.
Combining Cybersettle's Web-based dispute resolution system with EMSI'smedical record retrieval services will allow parties to resolve claims fasterand with fewer impediments than traditional methods, increasing productivity,saving time and reducing costs, all without leaving their offices.
"Finding medical records and resolving a claim dispute can be timeconsuming and expensive," said Robert Brook, EMSI's executive vice presidentand chief development officer. "By joining forces, EMSI and Cybersettle havesimplified the process to make claim settlement faster and less expensive."
"EMSI is the leader in the medical record retrieval field, and the idealfit in the Cybersettle value chain for claims organizations and plaintiff'slawyers," said Gary Thater, Cybersettle's vice president and chief informationofficer." By adding the EMSI process to Cybersettle's suite of services, weare able to provide our clients with a comprehensive claims settlementsolution."
Users can access EMSI's services through the Cybersettle Web site,enabling streamlined retrieval of medical records for any type of claim. Witha database of more than 750,000 medical providers and their unique processingprocedures, EMSI greatly reduces cycle time and costs while ensuring thatdocuments are legible, complete and accurate. Orders received by 2:00 p.m.(CST) are processed the same business day and documents are typicallyavailable for online viewing in less than two weeks. Users can also check thereal-time status of the medical record order 24 hours a day.
Examination Management Services, Inc. (EMSI) provides leading-edge medicalinformation, risk management and investigation services to support informed,reliable business decisions in the insurance, legal, clinical and businesscommunities. Building on 30 years of unwavering commitment to outstandingcustomer service, continuous quality improvement and creative service options,we partner with our customers to increase profits, enhance productivity andpromote rapid growth. We are the largest provider of medical record retrievalservices and a leading provider of paramedical examination, inspection,teleunderwriting and claim investigation services. Through multiple regionalcall centers, a national service center, a nationwide network of affiliateoffices and the most advanced technology, we give our clients the attention todetail of a local office with the speed and consistency of a large company.For more information, visit EMSI on the Web at http://www.emsinet.com.
Cybersettle is the world leader in accelerated dispute resolution.Cybersettle pioneered and holds patent rights to, among other things, theautomated, online, double-blind bid, dispute resolution system. The uniquemulti-step settlement method consists of Cybersettle's renowned Web-enabledsettlement application, followed by optional telephone facilitation.Cybsersettle's expedited process allows parties to resolve a wide range ofclaims quickly and confidentially.
SOURCE Examination Management Services, Inc.