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Turning the Tables on Measuring Client Satisfaction

Friday, July 23, 2010 Hospital News
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Overall satisfaction with AlphaDetail – 98%

Likelihood to recommend AlphaDetail – 98%

Study design / methodology recommendations – 98%

Questionnaire / discussion guide design – 93%

Respondent recruiting – 94%

Timeliness of deliverables – 98%

Client service – 98%

Insightfulness of final presentation – 92%

Therapeutic area knowledge – 94%

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