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Press Ganey Acquires PatientFlow Technology

Thursday, January 8, 2009 General News
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SOUTH BEND, Ind., Jan. 8 Press Ganey Associates, Inc.today announced it has acquired PatientFlow Technology (PatientFlow), aleading provider of patient flow management tools and services for hospitals.The Boston-based company specializes in improving hospital operations byoffering strategic solutions for patient flow issues such as emergency roomovercrowding, long wait times, bumped or delayed surgeries, and lack ofavailable ICU and hospital beds. Terms of the deal were not disclosed.
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Adding PatientFlow to Press Ganey's lineup of products and services willincrease the company's overall expertise in clinical and operational areas,and broaden its reach of consulting and improvement services.
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"We're pleased to announce the addition of PatientFlow Technology becauseit means we will continue to live the full meaning of being partners inimprovement," said Melvin F. Hall, Press Ganey president and CEO. "PatientFlowTechnology's expertise will enable us to expand and grow our business, andoffer clients a wide range of solutions-oriented services to continue ourmission of improving the quality of health care delivery."

"PatientFlow Technology is proud to become part of the Press Ganey team,"said Richard Siegrist, president and CEO of PatientFlow Technology. "Unitingour proven operations expertise with Press Ganey's deep history of leadingquality improvement initiatives will be a winning combination for the healthcare industry. In these difficult economic times, we provide hospitals withthe means to not only improve quality and satisfaction, but also to reduceoperating and capital costs."

PatientFlow Technology, Inc.

PatientFlow Technology provides tools and services for hospitals toaddress patient flow problems such as emergency room overcrowding, long waittimes, bumped or delayed surgeries, and lack of available ICU and routinehospital beds, while concurrently improving quality of care. The company'sheadquarters are in Boston, Massachusetts. For more information, visithttp://www.patientflowtech.com.

Press Ganey Associates, Inc.

For more than 20 years, Press Ganey has been committed to providinginsight that allows health care organizations to improve the quality of carethey provide while improving their bottom-line results. The company offers thelargest comparative customer feedback databases, actionable data, solutionresources, and unparalleled consulting and customer service. Press Ganeycurrently partners with more than 7,000 health care facilities -- includingover 40% of U.S. hospitals -- to measure and improve the quality of theircare. For more information, visit http://www.pressganey.com.

SOURCE Press Ganey Associates, Inc.
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