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New Web-Based Enrollment System Gives Employers Flexibility and Control in Managing Benefits Enrollments

Friday, September 19, 2008 General News J E 4
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COLUMBIA, S.C., Sept. 18 Benefits enrollmentmanagement is a top concern for businesses of all sizes. Just when employersthink they have their enrollments under control, they discover issues likethese that complicate the enrollment:

Colonial Life & Accident Insurance Company's new web-based Harmony(R)enrollment system helps businesses address those concerns. "Advances inenrollment technology make it easier for employers to get their arms aroundtheir enrollment issues," says Henry Price, senior vice president of customeracquisition services for Colonial Life. "For example, because the Harmony(R)enrollment system is web-based, the employer can get daily reports onenrollment progress. It also offers offline options when Internet connectivitymay be an issue for an employer."

(Logo: http://www.newscom.com/cgi-bin/prnh/20080109/CLW033LOGO )

Flexibility

"In today's environment, businesses aren't all neatly packaged in onelocation with in-house employees," Price says. "In fact, many businesses havemultiple locations, as well as employees who work in the office, outside theoffice, in their homes, on the road or across the country. So, you can't takea one-size-fits-all approach to enrolling employees."

The Harmony(R) enrollment system has the flexibility to enroll all of anemployer's benefits anytime, anywhere - meeting any employer's open enrollmentneeds. Colonial Life benefits representatives can use the system to:

Control

Employers want control over their benefits enrollments. "They want to knowwhat's going on every day, such as which employees have been seen and at whichlocations, the benefits they're selecting, if they're opting in or out of corebenefits and more," Price says. "When employers have access to daily progressreports, they can make adjustments early on to reach more employees at certainlocations and have managers encourage better employee participation in theenrollment."

The Harmony(R) enrollment system tracks enrollments through a reportingdashboard that provides daily information on all aspects of the enrollment.The system uses Excel for data management, so it's easy to get employee datainto the system and easy to transfer employee elections back to the employer'spayroll area. It has an online, centralized database that's secure andencrypted and uses unique employee user IDs and passwords.

"The goal is to help businesses better manage enrollments from start tofinish," Price adds. "The Harmony(R) enrollment system, in combination withColonial Life's professional benefits team, can help employers gainflexibility and control over their benefits enrollments."

Harmony(R) Enrollment System Wins Technology Award

The Information Technology Council, a program of the Greater Columbia,S.C., Chamber of Commerce, has named the Harmony(R) enrollment system a winnerof the 2008 Palmetto Pillar Award for Technology in Industry. The annualcompetition is sponsored by the City of Columbia Office of EconomicDevelopment to recognize excellence in several technology categories.Harmony(R) won the Technology in Industry category, which honors a company fordeveloping a new or improved technology-based product, process or service usedfor internal or commercial purposes.

Microsoft Recognizes Harmony(R) Enrollment System

Microsoft has posted a case study on its web site that explains howColonial Life partnered with Microsoft to use several new Windows(R)-baseddevelopment tools as part of the Harmony(R) enrollment system.

Colonial Life & Accident Insurance Company is a market leader in providinginsurance benefits for employees and their families through their workplace,along with individual benefits education, advanced yet simple-to-useenrollment technology and quality personal service.

Colonial Life offers disability, life and supplemental accident and heal
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