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Innovative HCAHPS Patient Satisfaction Survey Solution Generates Huge Cost-Savings Opportunity for Adventist Health Systems

Thursday, July 17, 2008 General News
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LONG BEACH, Calif., July 17 Digital Documents, a providerof turnkey, cost-efficient solutions to administer government mandated HCAHPSSurveys, announced today the integration of its Survey Management Applicationfor Adventist Health Systems, the largest not-for-profit Protestant healthcareorganization in the United States with 37 hospitals serving nearly 4 millionpatients annually.
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"HCAHPS compliance doesn't have to be expensive," commented Bruce Genger,President of Digital Documents. "Our end-to-end solution performs allrequired survey exclusions, sampling, automated data collection, tracking,follow-up and reporting for hospitals to receive their full IPPS annualpayment update while generating cost-savings of 60% or more compared tocompetitive solutions. In today's challenging healthcare environment,hospitals are looking to rein in controllable costs wherever they can."
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Beginning in 2008, Medicare and Medicaid reimbursements are tied tohospitals' patient satisfaction surveys. IPPS hospitals that fail to reportthe required quality measures, which include the HCAHPS survey, may receive anannual payment update that is reduced by 2.0 percentage points.

Available to IPPS-designated hospitals large and small, Digital Documents'Survey Management Application System is an affordable alternative to morecostly patient satisfaction survey systems from Gallop, Press Ganey, Scantronand JD Powers. For a comprehensive demonstration and detailed savingsanalysis, please contact Bruce Genger toll-free at 1.866.313.3627 or [email protected].

About Digital Documents

Digital Documents is a privately held company specializing in businessprocess automation. Our cost-saving end-to-end solutions include hardware,software, software applications, installation, training and support. Inaddition, we have extensive experience in all programming tools and databasesystems to expertly customize document automation solutions to specificend-user requirements. Digital Documents created the HCAHPS Patient SurveyManagement Application System, a turnkey, cost-efficient solution toadminister HCAHPS Surveys required of IPPS hospitals to receive their fullMedicare and Medicaid annual payment update. For more information aboutDigital Documents or our HCAHPS Survey solution, call 1.866.313.3627, or visithttp://www.d-docs.com.

Contact: Bruce Genger - 1.866.313.3627

This release was issued through eReleases(TM). For more information,visit http://www.ereleases.com.

SOURCE Digital Documents
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