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The Combat Veteran Call Center will increase awareness of the extension ofhealth care and benefits eligibility for veterans of the war in Iraq andAfghanistan. It is the first task order awarded under the General ServicesAdministration's $2.5 billion USA Contact contract vehicle.
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Calls to veterans began on May 1 and will reach out to nearly 570,000recent wartime veterans over the next six months. Initially, the campaign willfocus on about 17,000 veterans who, based on their wartime injuries orillnesses, are considered candidates for care management. During the secondphase, about 550,000 Operation Iraqi Freedom and Operation Enduring Freedomveterans who have not yet enrolled for VA health care services will becontacted.
"The Department of Veterans Affairs works hard to provide high quality,prompt and seamless service to veterans," said Don Picard, EDS vice presidentof federal healthcare. "We look forward to supporting VA employees as theydeliver vital services to those who have served our country in its battleagainst terrorism."
EDS will support the VA's education and outreach campaign through theCombat Veteran Call Center by providing the necessary facilities, staff,equipment, supplies and services. The company's phone representatives willmake initial calls to veterans, interview them to assess their needs, and sendinformation about available VA health care services and benefits. In addition,EDS callers will follow-up with the veteran to ensure their needs are met.
"EDS is committed to supporting the VA's mission to educate and informveterans of the range of benefits to which they are entitled," said DennisStolkey, vice president and general manager, EDS U.S. Government and PublicSector. "It is extremely important to support these men and women who havesacrificed so much for their country."
About EDS
EDS (NYSE: EDS) is a leading global technology services company deliveringbusiness solutions to its clients. EDS founded the information technologyoutsourcing industry more than 45 years ago. Today, EDS delivers a broadportfolio of information technology and business process outsourcing servicesto clients in the manufacturing, financial services, healthcare,communications, energy, transportation, and consumer and retail industries andto governments around the world. Learn more at eds.com.CONTACT: Ericka Floyd - EDS 703 742 1477 [email protected]
SOURCE Electronic Data Systems Corporation
