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"This award reflects the passion and commitment of CIGNA BehavioralHealth's EAP team to consistently deliver high quality service and support toour customers and their employees. We are extremely proud and pleased thatour efforts have once again been recognized by the readers of BusinessInsurance," said Keith Dixon, president of CIGNA Behavioral Health. "Ourteam, each member of which averages 23 years of clinical experience, workswith individual members to assist them in developing strategies to managelife's complexities."
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The CIGNA Behavioral Health EAP includes services for members and theirfamilies, in addition to resources for business managers. Members can contactCBH by phone 24 hours a day, 7 days a week and directly access networkproviders with no referrals. Over 80% of members calling have concernsrelated to stress, marital/partner concerns, life changes, mood or anxietyissues, depression, career/job concerns, childcare and financial and legalissues. Personal advocates and wellness coaches help guide members throughtheir benefits and assist with action plans.
Many complementary, self-service resources are also available including:online tools such as interactive coaching and personal health assessments,provider searches, Healthy Rewards(R) discounts on health and wellnessproducts and services, and over 1,500 articles in an online health informationlibrary.
For employers, both face-to-face counseling and telephonic coachingoptions can be paired with other work-life and online services, offering theflexibility to meet evolving workplace needs. Communication tools andeducational materials are also available to help generate awareness andincrease appropriate benefit utilization. In addition, a team of employer-focused specialists is available to provide guidance to business managers fora variety of on-the-job issues.
About the Business Insurance Magazine Readers Choice Awards
Business Insurance developed its Readers Choice Awards as a means torecognize industry leaders for service, value, quality and innovation. Thetop industry companies were chosen in different categories relating to riskmanagement and employee benefits. Winners were selected through confidentialballoting of magazine subscribers and can be found in the August 21 magazineedition.
About CIGNA Behavioral Health
CIGNA Behavioral Health provides behavioral care benefit management, EAPsand work/life programs to consumers through health plans offered by large U Semployers, national and regional HMOs, Taft-Hartley trusts and disabilityinsurers. CIGNA Behavioral Health, with headquarters in Eden Prairie, MN,operates Five care management centers around the U. S. in support of anational network of more than 56,800 independent psychiatrists, psychologistsand clinical social workers and more than 5,100 facilities and clinics. Formore information, visit http://www.CIGNABehavioral.com.
SOURCE CIGNA Behavioral Health
