The wife of an ailing Parkinson's patient has challenged the view of The Sterling Council, of levying £1 a week for the medical emergency care alarm service, which the Scottish public service refuses to buy. The complainant, Mrs. C, has not minced words that the ruling is a target at the weaker sections of the society, and truly a mockery of the free care provided for the elderly.
Mrs. C had installed the emergency care system in her home in 2002. This allowed emergency calls to be attended by the contact center, which was manned 24 hrs. Mrs. C dished out a complaint to the council and to the ombudsman when the authority decided to levy a charge of £1 a week. The option of flexible payment did not appeal to her.
Extremely peeved at the decision she said, "I appreciate that it does cost to supply the service but I don't think the council could stoop any lower than this, by attacking the most vulnerable in our society."