St Margaret's Hospital, Epping, Essex health authority apologized for the severe service failure during the diagnosis of breast cancer.
The health official said that they would publish an incident report as to what has happened and other measures they have done to prevent such incidents from recurring again. He was very sorry that 18 women with breast cancer were initially told they were not suffering from the disease. About 5,765 screening cases were re-examined.
The health authority issued a statement of apology saying that various factors led to the problem. The hospital suffered from substandard clinical and management practices with inadequate supervision in the breast cancer screening unit. There were also misunderstandings between the members of staff at the unit. The staffs were not provided adequate training and there was an acute shortage of staff.