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Tourists to Himachal can Now Send Grievances Directly to the Government Through SMS

by Kathy Jones on September 8, 2013 at 10:20 PM
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 Tourists to Himachal can Now Send Grievances Directly to the Government Through SMS

Himachal Pradesh's tourism department has unveiled a new SMS facility through which tourists can now seek help or complain to the state officials.

As part of the facility, any tourist can seek help by sending a message on a designated number - 51969.

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Any tourist having a grievance regarding a hotel, travel agent or tour operator, or in need of assistance can send an SMS through short code -- HP tour -- followed by details of the complaint. The sender will receive a reply through SMS, state Tourism Director Subhasish Panda told IANS.

Himachal Pradesh, known for its delicious apples, a World Heritage railway line and picture-perfect tourist spots, last year attracted 1.61 crore visitors, including 497,850 foreigners, a state tourism department report said.

At present, 2,169 hotels with a total capacity of 55,928 beds are registered with the state, it said.

Source: IANS
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