The American Academy of Family Physicians' (AAFP) Family Practice Management
Journal has released a new report outlining physician coercion when switching
The survey shows doctors are being forced to switch EHRs and points to widespread dissatisfaction among physicians who've switched. Most respondents claim that their new EHR does not improve productivity, and only 39% of physicians are happy with their new systems. Physicians cite revenue, productivity losses and traumatizing EHR transitions.
"While our sample is too small to suggest winners and losers in the EHR marketplace, we do see some suggestive numbers. EpicCare Ambulatory and Praxis had the most net gains in customers among our respondents," explain the authors. However, when user satisfaction was compared between the two EHRs, the difference was compelling. Praxis eclipsed Epic and outranking all other systems.
"The solution is interoperability between hospitals and physician-selected EHRs," says Richard Low, MD, founder and CEO of Praxis EMR. "Hospitals must share clinical information with physicians, so administrators wish to keep everyone on one system. However, improving medical quality and patient care should be the overriding goal. Imposing technology on physicians does not achieve this objective. Interoperability implies that doctors may select what is best for them."
Praxis EMR was the #1 EHR in the survey of 73 EHR systems, with zero negative responses to the statement, "I am happy with our new EHR system."