A recent study recruited patients into a human-computer interaction laboratory to identify the user experience for several popular functions of personal health record system.

"Understanding how first-time users interact with their personal health records will enable us to design and implement future-generation systems that will serve the needs of patients and those with whom they wish to share health information, including doctors and other trusted parties. Ultimately it will help us, as physicians, provide better care for our patients," said Regenstrief Institute investigator David A. Haggstrom, M.D., a research scientist with the Center of Excellence on Implementing Evidence-Based Practice, Department of Veterans Affairs, Veterans Health Administration, Health Services Research and Development Service in Indianapolis. He is an assistant professor of medicine at the Indiana University School of Medicine.
Source-Eurekalert