
A new study published in the journal Infection Control and Hospital Epidemiology suggests that patient isolation plays a key role in care satisfaction with patients who are placed in Contact Precautions, or contact isolation, were twice as likely to complain about perceived problems with care compared to patients who are not placed in Contact Precautions.
Contact Precautions are routinely used in hospitals to prevent the spread of drug-resistant bacteria between healthcare workers and patients. Healthcare workers are required to use disposable gowns and gloves for all patient contact when a patient is in Contact Precautions.
"As public reporting of patient satisfaction and patient outcomes becomes a national priority linked to hospital reimbursement, this study provides insight into how healthcare workers must balance evidence-based practice with a focus on patient satisfaction," said Preeti Mehrotra, MD, lead author on the study. "By creating a physical barrier, Contact Precautions may modify how healthcare workers interact with patients, affecting the patient experience and the perception of how care is delivered."
Based on the standardized interview results, patients for whom Contact Precautions were used were more likely to perceive issues with their care, especially as it related to poor coordination of care and a lack of respect for patient preferences.
The authors suggest interventions should be developed to ensure that all patients, whether placed in Contact Precautions or not, receive the same quality of care. This includes staff education to ensure more patient visits and patient education to help patients understand the reasons for Contact Precautions. Additionally, the researchers recommend starting a dialogue among healthcare management and workers regarding the positive and negative effects of patient isolation procedures.
Source: Eurekalert
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