There have been long waits and computer glitches, but when people are happy with their health covers the wait is well worth it.

Kathleen says that American citizens should not have to wait, so engineers are working hard to smooth glitches. Servers are being added to handle larger loads. The software is also being upgraded. The 24/7 call center has also been upgraded so that consumers have no issues with queries they may post.
Earlier, - when people tried to buy independent insurance, it used to be complicated, time consuming and unaffordable with very few choices. In comparison the marketplace is simple, user friendly and affordable. 1st of January is when millions of Americans will have health insurance covers, with continued improvements the consumers will not have issues with the enrollment process also.
References:
Hannah Punitha (IRDA Licence Number: 2710062)
Kathleen Sebelius, October 2013
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