With Indians now being online like never before due to COVID-19 restrictions, searches for queries like e-learning, work from home jobs and recipe in 5 minutes have seen massive growth.

Almost half a billion people are active Internet users in India and one out of three Indian watch online videos.
"Even in the wake of COVID-19, consumers are looking for "the best" of whatever they need and business that can help them find it safely, quickly and conveniently," said the report.
"With little to no brand preference, Indians are rapidly converging online to build their consideration sets, even before an actual purchase," it added.
Time Spent on smartphones in week 3 of COVID-19 disruption inched towards 4.5 hours per day, according to data cited in the report.
The management consulting firm pointed out that it is imperative for marketers to hold a seamless dialogue with potential shoppers, from when they discover them online to before an actual purchase. And finally, invest in post purchase redressal systems to be top of mind for consumers.
Source-IANS
MEDINDIA














