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DALLAS, Sept. 16, 2019 /PRNewswire-PRWeb/ -- "Work at Home for contact centers and support functions is a rock solid staffing and business continuity strategy. It saves companies money, and is viewed a high value benefit by employees," says Michele Rowan, President of Customer Contact Strategies. "Deployment strategies vary, and drivers for adding work at home vary, but the results are steadfast. It improves employee satisfaction and retention, and makes scheduling much more productive."
Laguna Beach is the fall location for two Work at Home Conferences, to be held at the beachfront Inn at Laguna Beach. The two day conferences are packed with Fortune 1000 best practices, and deep dive discussions around strategy, virtual performance management, virtual learning, virtual sourcing and hiring, flexible scheduling and IT/equipment/services provisioning. Many deep dive discussions take place about successes, barriers, how to overcome them, and future visioning. Discussion topics are drawn straight from attendee interests.
In addition, attendees will be given a copy of the 2019 Remote Working Benchmarking Survey, which 60 companies with contact centers and work at home programs participated in earlier this year. They survey has 38 reference points for work at home.
Conference dates in Laguna Beach, CA are October 16-17 and November 20-21.
To learn more and register: https://www.customercontactstrategies.com/2019-advanced-remote-working-strategies-workshops/
SOURCE Customer Contact Strategies
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Laguna Beach is the fall location for two Work at Home Conferences, to be held at the beachfront Inn at Laguna Beach. The two day conferences are packed with Fortune 1000 best practices, and deep dive discussions around strategy, virtual performance management, virtual learning, virtual sourcing and hiring, flexible scheduling and IT/equipment/services provisioning. Many deep dive discussions take place about successes, barriers, how to overcome them, and future visioning. Discussion topics are drawn straight from attendee interests.
In addition, attendees will be given a copy of the 2019 Remote Working Benchmarking Survey, which 60 companies with contact centers and work at home programs participated in earlier this year. They survey has 38 reference points for work at home.
Conference dates in Laguna Beach, CA are October 16-17 and November 20-21.
To learn more and register: https://www.customercontactstrategies.com/2019-advanced-remote-working-strategies-workshops/
SOURCE Customer Contact Strategies
