Indian Women Seeking Online Medical Consultation on Infertility, Pregnancy Issues on the Rise

Tuesday, January 21, 2020 News on IT in Healthcare
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Data compiled by DocsApp- an online doctor consultation platform shows a significant rise in awareness among Indian women towards infertility and pregnancy concerns. This has led to an increased number of online doctor consultation calls across 21 cities in the country. The data spread over two months saw 19,639 (8%) consultations related to pregnancy of the total consultations received across various healthcare segments received during the period.

As per the data, 324 women consulted on the platform during the two-month period, which indicates an average of around 60-odd consults per women during the period. The data also reveals that a maximum number of consults were received for generic gynaecology consultation, followed by irregular & missing periods, PCOD, Thyroid, Uterine related issues, and post-pregnancy issues.

Mr Satish Kannan, Co-founder and CEO, DocsApp, “We are continuously striving to offer quality healthcare and going beyond geographical boundaries. We have seen a rise in infertility issues, which are often neglected due to privacy or accessibility concerns. With DocsApp, our patients can rest assured that their healthcare needs will be addressed in a timely and effective manner.”

Mr. Satish Kannan, Co-founder and CEO, DocsApp


The 21 cities from where the app primarily received calls include Ahmedabad, Bengaluru, Bhopal, Chandigarh, Chennai, Coimbatore, Delhi, Hyderabad, Indore, Jaipur, Lucknow, Kanpur, Kolkata, Madurai, Mumbai, Mysore, Nagpur, Pune, Surat, Trivandrum and Vishakhapatnam. Among the cities, Delhi held the top position by accounting for 31 patients followed by Bengaluru at 25 and Mumbai at 22 while Kanpur and Vishakhapatnam had six patients each.

Sharing her experience, Shreya (name changed) from Bengaluru said, “We were trying to conceive for a very long time. Sadly, we were facing trouble with the same and we couldn’t do much about it. My husband is always travelling because of his work and with his busy schedule, reaching out to a specialist seemed impossible. I came across DocsApp when I was looking for doctors online. I checked their app and it seemed genuine, so I consulted online on DocsApp. I was instantly connected to “Dr Ritu Chaudhry” and a few months down the line, I was expecting. The doctor was so helpful that we connected on a personal level & I even delivered my little one at her clinic. Constant support from the doctor made me feel safer”.

Since its inception in 2015, DocsApp has been positively impacting the lives of patients by making healthcare accessible to anyone and everyone across the country by facilitating online consultations in 20 specialities including like Paediatrics, Dermatology, Sexology among several others. The seamless consultation process provides a clear diagnosis and an e-prescription in the country, which has the lowest data prices for connectivity, while the patient needs to travel for 5-10 km to reach primary healthcare clinics in distant rural areas.

About DocsApp:

  DocsApp is a 24x7 online doctor consultation platform that connects patients to specialist doctors through chat, call and video. The mobile and web-based platform offers doctor consultations on the go. Established by ex IITians, Satish Kannan and Enbasekar Dinadayalane, DocsApp leverages technology to provide quality healthcare to millions of Indians without any geographical constraints. It is headquartered in Bangalore. Since its inception in 2015, the app has acquired a user base of 10 million+ Indians and provides 2,00,000+ consultations per month across the country. DocsApp connects patients to specialist doctors across 20 departments such as Dermatology, Weight management, Sexology and more. The App facilitates 5000+ experienced MD doctors who provide consultation to patients via chat, video or voice call. DocsApp even allows patients to order medicines and book lab tests. The Company has raised $10.1 million till now from Bessemer Venture Partners, Rebright Partners, TechMatrix Corporation, DeNA networks and Facebook’s angel investors, InnoVen Capital, Anand Rajaraman and Venky Harinarayan. DocsApp has been ranked as the #1 doctor consultation app in India, in the medical category on Google Play Store consistently for more than 2 years. The brand received the ‘App of the Year 2017’ in the medical category by Amazon in association with Facebook. It also received the “Industry Achievement Award 2019” by Hurun Report. DocsApp has been a part of the Make in India Summit and the Telemedicine Society of India.


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