Women's Excellence Creates Team of Online Patient Support Specialists to Enhance Customer Service

Thursday, November 1, 2018 News on IT in Healthcare
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Women's Excellence offers easy and convenient customer service through online live chat

LAKE ORION, Mich., Nov. 1, 2018 /PRNewswire-PRWeb/ -- Women's Excellence has dedicated a team of Online Patient Support

Specialists to help women schedule appointments, maintain their healthcare, and get questions answered through online live chat at http://www.WomensExcellence.com.

Online Patient Support Specialists are available Monday through Friday from 8am-5pm to assist new, current, and prospective patients. To access the live chat, visit http://www.WomensExcellence.com. The chat is located at the bottom right corner of your computer or mobile device screen.

During offline hours, all chats sent will be messaged directly to a Women's Excellence team member. Offline messages will receive a response within 24 hours.

"Women often put their healthcare needs last because of work, family, and personal activities. Sometimes it's hard to find the time or privacy to make a call to our office. Our HIPAA-secured online live chat can be used to schedule appointments, ask questions, and manage your healthcare. By dedicating a special team of Patient Support Specialists to assist women online, we make healthcare easy for the women in our community!" Dr. Jonathan Zaidan, President of Women's Excellence

Women's Excellence is the most comprehensive obstetric and gynecologic office in Michigan. Additionally, they specialize in menopause, weight control, bladder control, endometriosis, robotic surgery, oncology, and midwifery services. Women's Excellence is committed to staying at the forefront of innovation with cutting edge technologies utilizing robotic surgery and minimally invasive surgical options when possible. The knowledgeable, compassionate physicians and healthcare providers of Women's Excellence focus on patient-centered processes to deliver the highest quality of care. They are affiliated with most insurances. They offer seamless medical record access via a state-of-the-art patient portal and use the latest technology for record keeping and sharing, making the patient experience easier and more efficient. Women's Excellence is taking new patients and is conveniently located throughout southeastern Michigan in Birmingham, Lake Orion, Clarkston, Rochester, and West Bloomfield. For more information, visit http://www.WomensExcellence.com.

 

SOURCE Women's Excellence Obstetrics and Gynecology



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