Vitality Living and LifestyleCX Are Teaming up to Change the Way Consumers Engage With Senior Care Providers

Thursday, May 16, 2019 General News
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Vitality Living has partnered with LifestyleCX® to introduce a new way to engage prospects and help enrich the experience of their customers. Vitality Living has implemented LifestyleCX, a new customer acquisition and engagement application.

ROCKY HILL, Conn., May 16, 2019 /PRNewswire-PRWeb/ -- Vitality Living and LifestyleCX have partnered to engage prospects

in a new way. Vitality Living's mission is to create vibrant communities where residents, families and team members can be themselves, live purposefully and experience a profound sense of belonging. Julie Podewitz, Vitality's Chief Sales officer said, "In today's competitive environment, LifestyleCX is helping our sales teams learn more about our prospects, shorten our discovery and give us the speed to lead we need to win clients. LifestyleCX's culture of putting customers first matches ours. We want to get to know our customers as individuals to deepen human connection." Vitality Living firmly believes that the industry must evolve and embrace technology to more capably meet the wants, tastes and demands of the older adults of the future.

LifestyleCX, founded by Terri Sullivan and Brenda Limone, helps senior living providers connect more deeply with each customer and learn more about their preferences, interests and lifestyles early in the sales cycle. Through a unique method of experiential data collection and an easy-to-use application, providers gain valuable insights about their customers. A focus on data collection directly from the prospect lets consumers drive their own experience and gives providers a new way to engage more deeply with their customers. Building prospect and resident relationships is the key to a tailored selling approach. Consumers today expect and demand a personalized customer experience and the LifestyleCX tag line exemplifies this: 'Because knowing the little things means everything."

About LifestyleCX and Vitality Living

LifestyleCX® is a Connecticut-based company whose leadership has decades of experience in senior care, sales and technology and is dedicated to helping care providers deliver a more personalized customer experience through enhanced lifestyle data. They are a Link Ventures & Connecticut Innovations portfolio company, part of Cogo Labs, and proud alumnus of ABCT the Accelerator for Biosciences in Connecticut.

Vitality Living founded by Chris Guay, a veteran in the seniors housing industry, is leading a team of seasoned.a team of seasoned retirement living professionals passionate about creating vibrant communities for older adults, regardless of physical or cognitive challenges. Their goals are to eliminate labels that reinforce stereotypes of aging, to empower choice, and to create environments where all residents are successful. They offer retirement living, assisted living and memory care. They have communities located in Alabama, Florida, Tennessee and Texas and their brands include; Vitality Living, Traditions Senior Living, Maristone Living, Maybelle Carter and Your Life.


SOURCE LifestyleCX

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