ORLANDO, Fla., July 5, 2018 /PRNewswire/ -- With 30 percent of hospital reimbursement tied to satisfaction scores, hospitals
Orlando Health, a large system of community hospitals in Central Florida, saw a six percent overall increase in its patient satisfaction scores. Texas Children's Hospital saw a jump from 87.5 percent to 96.7 percent in response to the HCAHPS survey question for the quality of information provided on the day of surgery.
The EASE medical app decreases waiting room anxiety with HIPAA-compliant video, image and text updates to families. EASE is transforming the patient experience by building more trust, increasing transparency of care, and establishing regular communication.
In a six-month study of EASE at one hospital, the technology raised the HCAHPS scores of key questions, including:
"We live in a world where people are accustomed to instant communication and expect it in all facets of their lives," said Patrick de la Roza, CEO of EASE Applications. "EASE not only improves the family experience, but also improves clinical workflow by modernizing the way hospitals communicate. These scores and the influence on hospital choice noted by families proves our app has big return on investment for hospitals."
About EASE ApplicationsEASE Applications is a mobile health technology company transforming patient experience in the hospital. The HIPAA-compliant app is a communication platform for the secure transmission of custom texts, photos and videos from medical professionals to their patients and loved ones. All messages disappear after 60 seconds and nothing is saved to the mobile device. For more information, visit www.easeapplications.com.
Contact: Ashley Moore, 407-496-8310
View original content:http://www.prnewswire.com/news-releases/us-hospitals-see-patient-satisfaction-scores-improve-with-implementation-of-ease-medical-app-300676590.html
SOURCE EASE Applications
Subscribe to our Free Newsletters!