Stratus Technologies Continuous Availability Solutions Gaining Ground on Front Lines of Medical Care

Wednesday, May 14, 2008 General News
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MAYNARD, Mass., May 13 Stratus Technologies' medical gradeftServer(R) platform is a growing presence on the front lines of healthcareinformation systems as medical practices computerize their patient caresystems and demand the highest levels of data and systems availability fromtheir technology providers.

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Healthcare facilities across the country, such as Canyon Park MedicalGroup, Tri-State Gastroenterology Associates, and Cass Medical Center, aremoving to electronic patient information systems to improve efficiency andimprove patient care. Among the numerous advantages, electronic systems enablecaregivers to instantly check on drug interaction, wirelessly accesslaboratory results as soon as they're available or patient records after hoursfor emergencies and prescription requests. Replacing paper patient files withelectronic files enables several medical practitioners to simultaneouslyaccess a patient's chart and also reduces the chances of files being lost ormisplaced.

Stratus(R) ftServer systems provide the 99.999 percent uptime -- theindustry's highest for Windows and Linux applications -- that enableshealthcare professionals to trust that their electronic systems will beaccessible when they need them most. Stratus' "lockstep" technology ensuresthat data and applications are available even in the event of a componentfailure. The Stratus Active Service architecture monitors servers' operationand notifies the service center of problems before they can cause unscheduleddowntime. Stratus either resolves the problem remotely or, if necessary,automatically sends a replacement component for the customer to hot swap withthe failed part, all without interrupting server operations.

Canyon Park Medical Group, a 28-person primary care practice in Oklahoma,runs Sage Software's Intergy EHR electronic health record and Intergy practicemanagement systems on Stratus medical grade ftServer hardware. "We've only hadone component failure since using the Stratus server, and we didn't even knowit because the system kept running. We didn't find out about the problem untilthe system sent us an alert," said Clinic Manager Tonya Keith. "Stratus knowsif there is a problem before I do."

Tri-State Gastroenterology Associates in Kentucky decided to run its SageSoftware on Stratus servers after their previous hardware had unplanneddowntime and a disc drive failure that interrupted application availability.Missouri-based Cass Medical Center turned to Stratus and Sage Software when itimplemented an information system to support all seven of its facilities,according to network administrator Levi Souza.

"I don't even have to think about the server because it just simplyworks," Souza said.

Stratus expects a greater demand for continuous availability solutions atevery level of the healthcare industry, according to Alan Gilbert, Stratushealthcare practice leader.

"It's not melodramatic to say that uptime is a matter of life or death, orat least a person's well-being, when clinicians are depending on anapplication to make an important healthcare decision. Some solution providerstout their 99 percent uptime, but that amounts to 87 hours of unscheduleddowntime a year, or almost four days. The 99.999 percent uptime our medicalgrade ftServer provides translates into an average of only five minutesunscheduled downtime per year. That is the kind of safety margin medicalpractitioners require."

About Sage Software Healthcare, Inc.

Sage Software Healthcare, Inc. provides integrated Electronic HealthRecords, EDI applications and practice management systems to more than 20,000ambulatory care practices throughout North America. These systems enablephysicians and practice managers to better manage their practices and improveprofitability. Intergy EHR by Sage Version

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