Smile Reminder Keeps Spa-Lovers Loyal

Thursday, July 17, 2008 General News
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LEHI, Utah, July 16 A day at the spa can be the ultimateluxurious experience, but a missed appointment can not only lead to someserious frown lines, but lost revenue as well. Smile Reminder allows patronsto receive customized text messages or emails reminding them of futureappointments, making empty massage tables a thing of the past. The automatedservice also informs spa-goers of new treatments, products and services,continually bringing them back to their favorite spa for more.

The Smile Reminder system is also a client enabler, letting customersdigitally connect with the spa in a matter of seconds. Spa-goers are able toconfirm existing appointments, or request new ones, view libraries of spanewsletters, take electronic surveys, and set personal reminders; keeping themeducated, informed and participating. This new level of interaction ensuresthat both patrons and profits return time and time again.

In addition to appointments, Smile Reminder allows spas to automaticallysend personalized birthday or holiday greetings straight to client's cellphones and e-mail inboxes; thus fostering an even stronger rapport with theirdedicated, avocado mask-wearing spa aficionados.

"Customer service is essential to a business's success, and maintaining arelevant and personalized connection with clients is a key component of that,"says Smile Reminder CEO Jim Higgins. "Smile Reminder gives spas and spapatrons the opportunity to communicate quickly and effectively. This enhancedexperience enables clientele to interact directly with the spa as often asthey choose, forming a strong bond and lasting loyalty."

With the addition of Smile Reminder, clients will stay informed of newproducts and services offered, giving them yet another reason to return.Coupons and special offers can be sent out, heightening the clientappreciation factor even more. When patrons are excited to share their spaexperience, Smile Reminder's "refer-a-friend" link is in every appointmentreminder, making sharing the "spa-specific" love even easier.

The logistics of planning a visit shouldn't interfere with the pleasure ofspa-going itself. With the help of Smile Reminder, spa owners are able to keepin close contact with their loyal patrons on a regular basis. This allowsclients to avoid any added appointment stress and extend that post-spa glowindefinitely, while simultaneously giving spa owners their own peace of mind,knowing that Smile Reminder is working for them.

About Smile Reminder

Smile Reminder, the pioneer in text and email messaging to patients, isthe clear leader in providing patient communication and interaction solutionsfor health-care providers.

Smile Reminder's patent-pending solution enables practices to increaserevenue, streamline efficiencies and build patient loyalty. Based on purpose-driven technology, Smile Reminder equips practices with a "high-tech" solutionthat does not sacrifice the "high-touch" personalization when communicatingwith patients. Smile Reminder messaging solutions include every type ofpersonalized patient e-communication including appointment reminders,confirmations, recare/recall, new patient referrals, birthday wishes, holidaywishes, surveys, newsletters, customized promotions and more. Smile Reminderenhances its messaging solution with, an online patientinteraction suite. Patients can now interact with their provider online in asecure environment to pay bills, view patient images, send secure messages,download forms, and more.

For more information, please visit or callTyler at 323.937.1351 to set up an interview.

SOURCE Smile Reminder

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