NEW YORK, Oct. 27, 2018 /PRNewswire-PRWeb/ --áRivews, a company that provides health care organizations with a text-message
"We've done a great job thus far in creating a scalable survey platform with huge competitive advantages over other current survey solutions. StartUp Health's Network and platform will allow us to penetrate through the market even faster," said Taufiqur Ashrafy, co-founder and VP of Engineering.
Rivews is a patient experience and reputation platform that enables health care organizations to instantly connect with patients via SMS post-care. With nearly 1 in 3 patients engaging with Rivews' feedback management system, Rivews has engaged with nearly 950,000 patients, with an average response rate of 28%.
The service allows organizations to track and assess daily patient satisfaction outcomes and identify previously untraceable complaints to improve service recovery and patient retention rates. Simultaneously, Rivews is propelling online reputation for health care organizations while also protecting and managing their reputation listings. Today, Rivews is working with nearly 150 practices. Notable partnerships include AthenaHealth and emDTec, among others.
"We're thrilled to welcome Rivews into the StartUp Health family," said Polina Hanin, Director of StartUp Health Academy. "We're inspired by visionary entrepreneurs with such passion and purpose. Rivews is on a mission we care deeply about -- ensuring health organizations have the information they need to improve a patient's recovery, one text message at a time."
StartUp Health has amassed the world's largest portfolio of over 250 digital health companies from six continents and 22 countries and has a global network of over 200,000 investors, customers and partners. StartUp Health is backed by leading health systems, payors and pharmaceutical companies committed to collaborating with entrepreneurs dedicated to transforming health by providing capital, expertise and commercialization opportunities to gain traction and scale.
Rivews is improving patient and health care communication by using text-messages as the primary means of patient engagement. Rivews' platforms allows organizations to holistically collect, assess and understand patient satisfaction scores and take full control of their online reputation. To date, Rivews has bootstrapped to working with nearly 150-practices, integrated with AthenaHealth and eMDTec.
Rivews contact: yali(at)rivews(dot)com
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