FRANKLIN, Tenn., Sept. 28, 2018 /PRNewswire/ -- Today, Relatient is pleased to announce Patient Self-Scheduling and Waitlist, its newest product to address deficiencies in patient
Many medical groups today schedule appointments by phone, which takes eight minutes on average. This can equate to an extra staff person for every 100 appointments made during a day on the phone, creating inefficiency and low results. Using the Relatient Self-Scheduling product, a patient can make an appointment in as little as two minutes with minimal, if any, staff involvement and without the need for patients to download an app or register for a portal. Additionally, the integrated Waitlist product seamlessly finds last minute openings and facilitates filling them with patients.
"Health systems and customers have been approaching us about patient self-scheduling, because they know Relatient as the expert in patient-centered engagement, and they don't want to add another vendor to the mix," said Michele Perry, CEO of Relatient. "We're really excited that today we can offer them a solution that not only meets their practice needs, but also understands their patients' needs for access and convenience."
Self-scheduling is a critical feature in a modern patient-centered approach to engagement and care. Having to call during business hours can often be a barrier for some patients. The patient-care cycle often begins by making an appointment which falls to the individual to complete. Relatient now makes it easier for patients and healthcare organizations to schedule appointments, anytime of day or night and without the need to download another app.
Practice Managers and Administrators can see the new Relatient Self-Scheduling and Waitlist product at MGMA 2018, Boston, MA. Please join our Relatient team at Booth #1133 to learn more or see a demo in person.
To schedule and speak with a patient-engagement specialist or to schedule a demo, visit https://www2.relatient.net/pss or call 866 473?8160.
Relatient is a SaaS-based, patient-centered engagement company that utilizes modern and mobile modalities to improve patient and provider communication. In 2017, Relatient engaged over 40 million patients on behalf of U.S. medical practices and health systems. Relatient's platform integrates with practice management and electronic health databases to drive operational efficiency, appointments and reviews, reduce no-shows, speed patient payments and improve patient satisfaction, all while supporting health and care quality initiatives. For more information, visit http://www.relatient.net.
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