Press Ganey Expands Clinical Product Line

Thursday, April 1, 2010 Press Release
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SOUTH BEND, Ind., April 1 Press Ganey Associates, Inc. has added three new solutions to its portfolio of products and services designed to help clients improve their quality and their operational and financial performance. The new products -- the Quality Measures Reporting Solution, the Clinical Resource Management Solution and the Public Data Benchmarking Solution -- will help clients focus their improvement efforts to reduce costs and improve clinical outcomes.

"The introduction of these new performance improvement solutions is a direct result of listening to our clients about the growing challenges they are facing," said Richard Siegrist, CEO of Press Ganey Associates. "By expanding our offerings, we'll be able to work with our clients to make all of their improvement efforts more effective."

With the addition of these new performance solutions, formerly owned by Data Advantage, Press Ganey has also expanded its leadership team to help provide clinical guidance and support. Among the experts are David Potash, MD, MBA, chief medical officer and Sherry Dillon and Kevan Shaheen, RNs specializing in clinical and quality measurement.

The Clinical Resource Management Solution allows hospital management to analyze physician practice patterns, improve resource management and identify cost-savings opportunities. Through the use of this data, physicians and administrators can begin to tackle difficult issues of care that can only be resolved through their partnership. The information revealed in the reports provides a starting point for discussions and decision-making to improve patient care.

The Public Data Benchmarking Solution contains the most current public federal and state data. It allows clients to create custom peer groups of hospitals for comparison; and then track and benchmark Medicare performance, and analyze cost report data to identify cost-savings opportunities.

The Quality Measures Reporting Solution is a web-based performance measurement solution that provides complete support for The Joint Commission (TJC) Core Measure Set and the CMS Standards of Care including data collection, abstraction and submission and reporting. This solution ensures that hospitals meet the data submission criteria needed for receipt of all entitled market basket reimbursement and provides verification of the presence of required fields, real-time data validation and a special review status for measures where appropriate care may not have been provided.

Incorporating these new solutions with Press Ganey's existing products will ensure that clients can get a comprehensive view of improvement efforts across the organization by understanding key performance measures for financial, operational and clinical quality, as well as patient experience.

Press Ganey Associates, Inc.

For 25 years, Press Ganey has been committed to providing insight that allows health care organizations to improve the quality of care they provide while improving their bottom-line results. The company offers the largest comparative customer feedback databases, actionable data, solution resources and unparalleled consulting and customer service. Press Ganey currently partners with more than 10,000 health care facilities -- including over 40% of U.S. hospitals -- to measure and improve the quality of their care. For more information visit

SOURCE Press Ganey Associates, Inc.

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