Press Ganey Awarded Premier Agreements for Satisfaction, Engagement Surveys

Friday, July 23, 2010 General News
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SOUTH BEND, Ind., July 23 /PRNewswire/ -- Press Ganey Associates, Inc. announced today that it has been awarded contracts

by Premier Purchasing Partners, L.P., Inc., the group purchasing unit of Premier, Inc., to help measure and improve satisfaction and engagement among patients, employees, and physicians at its member organizations.

Press Ganey received a national

agreement for satisfaction and engagement surveys and was also named the sole provider for Premier members participating in the Accelerated Supply Chain Endeavor (ASCEND) program. Both contracts give Premier members access to specially negotiated prices and terms for satisfaction improvement and consulting services through Press Ganey.

Based in Charlotte, N.C., the Premier health care alliance provides knowledge sharing and group contracting services to help its 2,300 member hospitals reduce staffing needs, improve productivity and lower expenses. Premier's ASCEND group purchasing program is a special initiative designed to enable a committed group of member hospitals to achieve rapid improvements in supply chain performance and efficiency.

"Press Ganey is looking forward to working with Premier to help measure and improve patient satisfaction across its member organizations," said Richard Siegrist, CEO of Press Ganey. "We're honored to have been awarded the contract and are ready to hit the ground running and provide first-in-class services to all Premier members to help them improve the quality of care they deliver."

About Premier, Inc.

The Premier health care alliance is more than 2,300 U.S. hospitals and 67,000-plus other health care sites working together to improve health care quality and affordability. Owned by not-for-profit hospitals, Premier maintains the nation's most comprehensive repository of clinical, financial and outcomes information and operates a leading health care purchasing network. A world leader in helping deliver measurable improvements in care, Premier works with the Centers for Medicare & Medicaid Services and the United Kingdom's National Health Service North West to improve hospital performance. Headquartered in Charlotte, N.C., Premier also has offices in San Diego, Philadelphia and Washington.

Press Ganey Associates, Inc.

For 25 years, Press Ganey has been committed to providing insight that allows health care organizations to improve the quality of care they provide while improving their bottom-line results. The company offers the largest comparative customer feedback databases, actionable data, solution resources, and unparalleled consulting and customer service. Press Ganey currently partners with more than 10,000 health care facilities — including over 40% of U.S. hospitals — to measure and improve the quality of their care. For more information visit

SOURCE Press Ganey Associates, Inc.

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