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"We were at a crossroads with our technology as our existing automationsystem's contract was coming to a close. As always, patient safety is ourhighest priority and we felt strongly that Innovation's technology suiteoffered our pharmacies the most comprehensive patient safety features," saidDirector, Pharmacy Services, Vivian Bradley Johnson, PharmD., MBA, ParklandHealth & Hospital System. "From an efficiency standpoint, having the Symphonyworkflow as our hub has added much needed structure and has helped usstreamline our entire fulfillment process, enabling us to reduce ourturnaround times by around 30%."
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To fill an average of 6000 prescriptions daily across nine sites, thepharmacies use Symphony integrated with their Cerner PharmNet(R) pharmacymanagement system as their process control center. The sites employ Symphonyworkstations throughout their workflow for order entry, Rx imaging, Rx filling(both auto and manual), verification, will call, and patient pickup.Innovation has also worked closely with Parkland's pharmacy operations team tocustom develop a will call bin management solution that provides fast accurateretrieval of prescriptions for patient pickup. Seven pharmacy sites complementthe Symphony workflow with Innovation's scalable counting technology (in 50-dispenser increments). The two highest volume pharmacies employ 140-dispenserROBOTx systems, which process up to 240 prescriptions an hour.
"Another key factor for our higher volume pharmacies is that the Symphony+and ROBOTx systems allow us to perform medication changeovers simply throughonsite, software-controlled dispenser calibration. We used to have to returncells to the vendor for changeovers," said Johnson. "The technology'sflexibility and ease of use is extremely important to us because our 340Bstatus often requires fairly frequent medication changeovers involvinggenerics that help us contain costs."
"Parkland now has a completely integrated and scalable technology backbonefor their entire pharmacy operation, and they have wisely right-sized theirvarious volume tiers using just the right amount of counting or roboticstechnology," said John Wilson, division vice president, institutional sales,Innovation. "Parkland's multi-site implementation is a great example of how ahospital system can employ a common sense automation strategy to achieve theirpatient safety and cost containment initiatives."
About Innovation
Innovation, a leader in the world of automated prescription dispensing,offers the PharmASSIST family of products to address the prescription growth,quality assurance, pharmacy workflow, and cost control challenges of all sizepharmacies. With over three decades of broad-based, business experience,Innovation is dedicated to delivering the highest-quality pharmacy automationproducts to the pharmacy industry. For more information, visitwww.innovat.com.
SOURCE Innovation
