Advertisement
Download a complimentary sample of this research, "Pharma Sales &Marketing IT Benchmarks: Outsourcing trends, Metrics & Insights," athttp://www3.best-in-class.com/br130.htm .
Advertisement
The study analyzes the insights, performance benchmarks and outsourcingtrends identified in the 60-slide presentation:
"Pharma Sales & Marketing IT Benchmarks: Outsourcing trends, Metrics &Insights" reflects the type of research Best Practices, LLC conducts formembers of its Business Excellence Board (http://www3.best-in-class.com/beb),a research and advisory service for health care and pharmaceutical executives.
For information on other services by Best Practices, LLC and its BusinessExcellence Board, contact Cameron Tew at [email protected] or919-403-0251, ext. 246.
ABOUT BEST PRACTICES, LLC
Best Practices, LLC conducts work based on the simple yet profoundprinciple that organizations can chart a course to superior economicperformance by studying the best business practices, operating tactics andwinning strategies of world-class companies. For more than 15 years, ourhighly credentialed research staff has conducted primary research exclusivelyfor our Fortune 500 client base.-- Manage their IT Sales & Marketing support service systems and find an adequate sourcing mix for IT Sales & Marketing support services, including: help desk operations, hardware support, data management and production support. -- Make the business case for their insourcing and outsourcing strategies by providing key reference points from leading pharmaceutical companies. -- Determine internal staffing levels required to manage vendor relationships as well as in-house functions. -- Capture service level agreements for outsourced processes that simultaneously manage and incent IT vendors to achieve superior customer satisfaction.
SOURCE Best Practices, LLC
