Norton Healthcare Delivers Information to the Point-of-Care with EMC Information Infrastructure

Wednesday, February 27, 2008 General News
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HOPKINTON, Mass., Feb. 26 EMC Corporation (NYSE: EMC), theworld leader in information infrastructure solutions, today announced thatNorton Healthcare, the largest healthcare system in Kentucky and one of thetop 100 integrated healthcare delivery systems in the U.S., is speedinginformation to the point-of-care with its flexible and scalable EMCinfrastructure. By centralizing backup to disk and tape and deployingpolicy-driven archiving with real-time security oversight, Norton hasdramatically improved the protection, availability, and security of vitalhealthcare records.

Sean O'Mahoney, Norton's Manager of Client/Server Information Systems,said, "Nearly every level of care and administration in our healthcaredelivery system is dependent on immediate access to patient information. Withour EMC information infrastructure, we can provide our physicians, nurses andadministrators with reliable access to the data they need to deliver propercare and treatment, while enabling our IT staff to manage the continuousgrowth of medical information more securely and cost-effectively."

Norton relies on a massive hospital information system to manage criticalpatient data for a consolidated patient view including pre-admission testing,charting, radiology and cardiology images and medication. With the annualvolume of medical records growing exponentially, Norton determined that atiered protection strategy with next-generation backup, recovery and archivingsolutions would help accelerate clinical workflow and turnaround times.

As part of its information lifecycle management strategy, NortonHealthcare has deployed a 400-terabyte EMC information infrastructureincluding EMC Symmetrix DMX(TM), EMC CLARiiON(R) networked storage systems,and EMC Celerra(R) network-attached storage and EMC Centera(R)content-addressed storage, as well as EMC SRDF(R)/Synchronous, Navisphere(R),EMC ControlCenter(R), TimeFinder(R), and Performance Manager software.

Norton utilizes EMC NetWorker(R) software as the common interface forbackup to EMC Disk Library (EDL) and Norton's existing tape libraries. EMCBackup Advisor software provides Norton with real-time reporting and analysison backup operations to help ensure the environment is operating at peakefficiency. For its active archiving strategy, EMC Centera(R)content-addressed storage was implemented to archive medical records andradiology and cardiology images, reducing the amount of data requiring backupwhile providing secure, accessible long-term information retention.

"With our previous tape solution, it was difficult to complete backupswithin a 24-hour period," said O'Mahoney. "Then recovery from just a singletape could take an hour or more depending on whether or not it was onsite."

The key to efficiently managing this tiered protection environment is theNetWorker media server built into the EDL, which recognizes both the EDL andphysical tape equally. This enables Norton to automatically cycle backupsonto disk and then tape following pre-defined retention policies, thusreclaiming backup space on the EDL as information is moved to tape.

O'Mahoney said, "The increased speed of the EMC Disk Library over our oldtape libraries has allowed us to shrink our backup window by 50 percent and,for the first time, establish a recovery point objective of 24 hours. Also,when a recovery is necessary, we're experiencing up to 75 percent fasterrestore times, allowing us to recover patient records in minutes. Because wecan centrally manage our disk and tape backups with EMC NetWorker, we gain asingle point of control that makes the entire process more reliable andcost-efficient. In fact, it's so efficient we're able to take on increasingbackup volume without adding staff. And by archiving, we've further reducedthe backup load even as the volume of information continues to grow."

Archiving to Centera also

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