Modern Healthcare Names The Beryl Companies One of Best Places to Work in Healthcare

Thursday, November 6, 2008 General News
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DALLAS, Nov. 5 The Beryl Companies, the nation's leadinghealthcare-exclusive call center, was selected by Modern Healthcare magazineas one of the top 100 "best places to work in healthcare." The new programrecognizes innovative healthcare workplaces that engage and inspire employees.

Beryl adds this recognition to past "best places to work" awards,including:

-- #2 Best Place to Work in America from the Society for Human ResourceManagement.

-- Best Place to Work for in Texas from Texas Monthly magazine for twoyears.

-- Top five "Best Places to Work" in Dallas/Fort Worth by the DallasBusiness Journal for four years.

Beryl CEO Paul Spiegelman wrote about his commitment to anemployee-centric culture in Why Is Everyone Smiling? The Secret BehindPassion, Productivity and Profit. "The recognition that we receive reaffirmsour ongoing commitment to maintaining an employee-centered culture at Beryl,"said Spiegelman. "Our efforts have paid off with low attrition, high customerloyalty and profits that we can reinvest in our co-workers."

In addition to traditional employee benefits, Beryl offers its 300co-workers (Beryl's term for employees) such perks as:

-- Beryl Well - A wellness program complete with incentives, coaches andhealthy snacks.

-- Beryl Cares - A program through which Spiegelman learns about theevents in co-workers' lives. Beryl provides support, encouragement andcongratulations.

-- Better Beryl Bureau - Culture committee comprised of a cross-section ofBeryl co-workers who plan events as well as provide input on policies, changemanagement, rumors, concerns and more.

-- Book Club - Co-workers are reimbursed for any professional developmentbook they purchase just for writing a one-page summary of what they got out ofthe book.

About Modern Healthcare/Best Places to Work

Modern Healthcare partnered with Best Companies Group, a PA-based firmthat administers "best places to work" programs nationwide. The programcollected information from both the employer and employees and was open to allcompanies (providers, suppliers, payers, associations, etc.) with at least 25employees. Employers completed a survey detailing company policies, practices,benefits and demographics. Employees were asked an in-depth set of questionsthat resulted in an analysis in eight core areas: leadership and planning,culture and communications, role satisfaction, working environment,relationship with supervisor, training and development, pay and benefits, andoverall satisfaction.

About Beryl

Beryl, the nation's leading healthcare-exclusive call center, helpsorganizations grow revenue and build lasting customer relationships byconnecting people to healthcare. As a top provider of outsourced telephone andWeb-based communications, Beryl delivers 24/7 exemplary customer serviceduring more than five million interactions annually. Since 1985, hundreds ofhealthcare organizations have relied on Beryl for best-practices insight anddata they can use to make more informed decisions about customer acquisitionand retention. For more information about Beryl and its educational arm, TheBeryl Institute, visit

SOURCE The Beryl Companies

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