ISL Online Offers Free Remote Access and Support Tool for Critical Agencies Battling the Coronavirus Outbreak

Thursday, March 12, 2020 Tropical Disease News
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Frontline organizations in the US and Canada can support remote workers and foster efficiency for teams working from home during the crisis for free

NEWTON, N.C., March 12, 2020 /PRNewswire/ -- ISL Online, creators of remote support, access and helpdesk software used by technology service providers, helpdesks and IT departments in over 100 countries, is offering its product free for critical support teams in the US and Canada affected by the Coronavirus outbreak.

Organizations like emergency management agencies, hospitals and municipalities serving on the frontlines of containing the virus are eligible for 90 free days of ISL Online's flagship product, ISL Light.  This free period may be extended if conditions demand it.

To request the free service in the US and Canada, call 877.475.6654.

Given the grave conditions in some areas, employees are being asked to work from home to mitigate risks of spreading the deadly virus.  ISL Light enables such telework by allowing users to configure their office computers for remote work in less than a minute, providing secure access to office computers from home, plus screen and document sharing technology that enables users to efficiently work remotely at any time.

"We quickly identified that our technology could, in a small way, help during this crisis.  Not only can our product support critical teams working remotely, we can also foster high productivity in these organizations while they work through this outbreak," said Luke Walling, ISL Online North American General Manager.  "Offering the platform free for 90 days just seemed like the right thing to do," he continued.

ISL Light also enables IT support teams and helpdesks working from home to seamlessly support office staff with features like remote access and support, restart and reboot functionality, mobile support, and live video and text chat options on PC, Mac and Linux platforms.  Users can also share their screens with people around the world for remote meetings, presentations or training purposes.  

To request the free service in the US and Canada, call 877.475.6654.

About ISL OnlineISL Online is a pioneer in the remote desktop support industry. Since 2003, ISL Online has been providing remote control software to IT professionals and helpdesk technicians in more than 100 countries, notably owning market share in Japan. Delivered via cloud or on-premises, ISL Online allows users to access and control Windows, Mac and Linux computers as well as mobile devices to provide ad hoc technical support and remote management. ISL Online is developed by XLAB, a software development company headquartered in Europe, with offices in Slovenia, Switzerland, the UK and the USA. Visit ISL Online at

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SOURCE ISL Online North America

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