NEW YORK, Nov. 27, 2018 /PRNewswire/ -- HSA Administration Company, Clarity Benefit Solutions, offers tips to help clientsnavigate through open enrollment.
While open enrollment can be an incredibly busy time for brokers, it can be completely overwhelming for their clients as they struggle with compliance concerns, choosing the right mix of mandatory and voluntary
Brokers should encourage their clients to start readying themselves for open enrollment before the open enrollment date. First, they should be aware of any health care reform legislation—especially the impact it may have on their benefits offerings. They should be able to communicate this information in a clear, concise manner to employees. Then they should examine past employee desires and concerns regarding benefits and adjust current offerings. They should also make a list of new offerings to share with employees.
This is also the time for clients to consider online enrollment platforms and apps if they don't already offer them. This should be done well ahead of open enrollment, so the programs can be implemented.
Then, encourage clients to hold meetings with employees to review all changes, new offerings, and coverage options. Have this information ready in several formats: brochures, flyers/posters, webinars, internet/intranet, email, and social media. They should be prepared to answer questions and have a frequently asked questions flyer to hand out.
Clients should share the open enrollment schedule—making sure to post it throughout the office. They should follow up with employees to ensure they not only have received all materials but started to consider their options. Clients should offer employees generous deadlines and frequent reminders. Plus, they should be readily available to address employee concerns throughout this time.
As the open enrollment period comes to a close, clients should carefully check enrollment forms for any missing information or information that was not correctly filled out. Then, they should submit all forms to the carrier. It is also important that clients provide ongoing support to ensure that they remain engaged with their benefits over the course of the year. This will help simplify next year's open enrollment.
About Clarity Benefit Solutions: Clarity Benefit Solutions HSA administrators provides technology that makes the health insurance plan selection process fast, easy, and straightforward. For over two decades, we have provided clients with industry-leading technology, compliance, and exceptional customer service. Our offering is designed to save time and lower the costs of managing benefits while also promoting employee self-service and automated ACA compliance.
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SOURCE Clarity Benefit Solutions
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