FocusOne Solutions Included in HRO Today's 2019 Baker's Dozen Customer Satisfaction Ratings for Managed Services Providers

Friday, May 10, 2019 General News
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Managed services and vendor management software provider FocusOne Solutions(R) has been recognized by leading human resources publication HRO Today in its annual Baker's Dozen, highlighting the very top MSPs in the marketplace.

OMAHA, Neb., May 10, 2019 /PRNewswire-PRWeb/ -- FocusOne SolutionsŪ, a leading managed services provider (MSP), has earned

a position in HRO Today's 2019 Baker's Dozen Customer Satisfaction Ratings, an elite list recognizing the top MSPs in the marketplace. FocusOne, which also offers vendor management software as part of its total workforce solution, is included in all four Baker's Dozen categories, including Overall Leaders, Breadth of Service Leaders, Size of Deal Leaders, and Quality of Service Leaders.

FocusOne is among a select few MSPs dedicated to the healthcare sector to make the Baker's Dozen Customer Satisfaction Ratings. Results are based solely on responses to online customer satisfaction surveys conducted directly with MSP buyers. Survey data is analyzed across three subcategories: service breadth, deal sizes, and quality. HRO Today uses a predetermined algorithm that weighs questions and categories based on importance and calculates scores in all three subcategories as well as an overall score.

"It humbles us to know that our clients recognize our MSP program as among the very best in the country," said Craig Wolf, President, FocusOne Solutions. "There are many companies in the managed services space. We believe our formula that brings together technology and the hands-on support of a service team gets it right. Inclusion in the Baker's Dozen is a ringing endorsement of the entire FocusOne team who dedicates themselves every day to those we serve and to enhancing the staffing experience."

FocusOne Solutions streamlines the staffing process for healthcare facilities nationwide by channeling requests and communication with multiple staffing agencies through a single point of contact. Customers benefit from improved time to fill, an increase in administrative efficiency, and better control of labor costs. FocusOne is defined by its people-based solution that combines web-based software with the support of a dedicated service team.

ABOUT FOCUSONE SOLUTIONS:

FocusOne SolutionsŪ is a leading provider of managed services solutions and vendor management software which simplifies the staffing process for healthcare organizations nationwide. Its managed services model which pairs web-based technology, FocusOne Connect, with the one-to-one personal service of a dedicated support team, improves the way organizations source clinical and non-clinical staff and manage workforce demands. FocusOne Solutions is headquartered in Omaha, Nebraska and is an affiliate of C&A Industries, Inc.

ABOUT HRO TODAY AND TODAY GLOABAL:

HRO Today and HRO Today Global offer the broadest and deepest reach available anywhere into the HR industry. Its magazines, web portals, research, e-newsletters, events and social networks reach over 180,000 senior-level HR decision-makers with rich, objective, game-changing content. Its No. 1 strength is its reach. HR leaders rely heavily on the HRO Today's Baker's Dozen rankings across six different categories when selecting an HR service provider.

SOURCE FocusOne Solutions



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