FocalPoint Holdings Selects Luma Health Patient Engagement Platform to Empower 8,000 Ophthalmology Providers with All-Star Patient Experience & Quality Health Outcomes

Tuesday, October 8, 2019 General News
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Thousands of ophthalmologists and optometrists can now use Luma Health's total patient engagement solution to streamline patient access to care, optimize outcomes and generate revenue

SAN FRANCISCO, Oct. 8, 2019 /PRNewswire-PRWeb/ -- Luma Health, the only total patient engagement

platform, today announced that FocalPoint Holdings, a privately-held investment and management firm specializing in healthcare and technology companies, has chosen to offer its network of more than 8,000 ophthalmology and optometry providers Luma Health's patient relationship technology to streamline patient communication, helping drive improved health outcomes and practice capacity utilization.

Ophthalmology and optometry clinics rely on referrals for patients and a strong online presence to attract patients. Providers working with FocalPoint Holdings or any of its subsidiaries will now be able to use Luma Health's patient engagement platform to automate referral outreach, power intelligent scheduling with smart waitlists, and maintain comprehensive feedback and reputation management. By spending less time on making calls and automating previously manual processes such as reminders for eye-wear pickup, eye physicians can now focus on delivering high-value patient care and a great patient experience.

"Technology is constantly redefining the way that we as patients and customers receive and access care. As an organization serving thousands of eye physicians and even more patients, it's our job to ensure we form the partnerships necessary to deliver innovative solutions that have an actual impact on people's lives," said Dr. Anish Kapur, President, FocalPoint Holdings. "With Luma Health, we've found a best-in-class product to help address multiple pain points commonly experienced by eye care practices."

Luma Health helps healthcare providers extract greater value from their electronic health and medical records by unlocking key insights to improve patient access, automate communication, and maximize outcomes across the entire patient journey. To date, more than 300 healthcare organizations across the U.S. use Luma Health's total patient engagement platform to serve more than 8 million patients.

"On average, our customers nearly double their referral conversion rate after switching to automated text messaging," said Adnan Iqbal, CEO and co-founder, Luma Health. "Patients and customers demand easier ways to schedule and receive care, and by partnering with FocalPoint Holdings, we're able to deliver a suite of patient engagement solutions to the eye care market that modernize patient access and deliver strong provider ROI. We're proud to be selected to the marketplace and look forward to helping deliver better care together."

To learn more about the Luma Health platform, visit

About Luma Health Luma Health was founded on the idea that healthcare should work better for all patients. Every single point along the care journey should be simple, seamless, and effective, from accessing care to achieving health goals. Luma Health empowers providers to make this a reality through its total patient engagement solution, designed to boost access, streamline patient-provider communications, and help providers grow their business.

Headquartered in San Francisco, Luma Health's platform is modernizing communication by delivering smarter conversations that drive patient engagement and continuous care, connecting more than 100,000 healthcare professionals and more than 8 million patients across the United States today. Additional information about the company is available at,,,, and

About FocalPoint Holdings FocalPoint Holdings is a privately held investment and management firm specializing in healthcare and technology companies. As an experienced partner to outstanding management teams, FocalPoint helps build durable companies with sustainable value, especially within the ophthalmic industry. With their team's depth of knowledge in multiple industries, FocalPoint is the perfect partner for entrepreneurs and business executives looking to grow their business. Additional information about the company is available at

For media inquiries, please contact: Alan Tam Luma Health (415) 741-3377


SOURCE Luma Health

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