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Notification letters were sent to the affected patients via USPS mail on August 20, 2010. The personal information may have included name, address, phone number, date of birth, Social Security number, reason for the visit and insurance carrier information without ID numbers. There have been no reports indicating that the information has been misused.
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Eastmoreland Surgical Clinic, Dr. Graham's office, is offering one year of CyberScan monitoring to the affected patients. In the event of misuse of any personal information, patients will receive fully-managed victim restoration and insurance reimbursement. Patients with questions regarding this incident can visit www.EMSCIDExperts.com. The website and a toll-free number hosted by ID Experts are available to all affected patients.
Dr. Graham's office is also installing new encryption software and has installed a new security system to help prevent a break-in or a security breach from happening again.
Patient Protection:
Dr. Graham has hired ID Experts, a leader in complete data breach prevention and restoration services, to provide a one year ID Experts FraudStop Healthcare Edition membership. The membership will include:
-- Fraud Resolution Representatives -- CyberScan Monitoring for 12 months -- Insurance Reimbursement -- Healthcare Identity Protection Toolkit
SOURCE ID Experts
