Demand Strong for TeleTracking's TransferCenter(TM) Software

Wednesday, July 7, 2010 News on IT in Healthcare
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PITTSBURGH, July 6 Within the first three months of its release, TeleTracking Technologies' TransferCenter(TM) software has been adopted by 13 medical centers to speed patient transfers from other hospitals.

The new TransferCenter(TM) application streamlines placement of transferred patients by automating much of the intake process. It also allows transfer center staff to make direct bed requests and get real time status updates within the application itself when it is integrated with Capacity Management Suite(TM), powered by TeleTracking XT(TM). Another popular feature is its ability to collect and store data for later use, such as the analysis of referral patterns, geographic volume, etc.

According to Heidi McAfee, director of patient access/case management at WakeMed Health & Hospitals, Raleigh, NC, the application's business analytics tools provide valuable decision-making reports which help determine future investments in needed services.

"The software allows us to generate reports for our marketing team that monitor the types and volume of referrals from various hospitals and regions within our service area," McAfee said. "Since we're in a certificate-of-need state, these reports help us determine not just trends in disease incidence by region but also what services and capital investments might be required to provide appropriate care in the future."

Among others signing contracts to implement TeleTracking's TransferCenter(TM) application were Kaweah Delta Medical Center, Visalia, CA; Methodist Healthcare System, San Antonio, TX; OU Medical Center, Oklahoma City, OK; St. Peter's Health Care Services, Albany, NY; University of Utah Health Care, Salt Lake City, UT; FirstHealth of the Carolina's - Moore Regional Hospital, Pinehurst, NC; Rush University Medical Center, Chicago, IL; Health First - Holmes Regional, Melbourne, FL; Advocate Christ Medical Center, Oak Brook, IL; Community Medical Center, Scranton, PA; and Lehigh Valley Health Network, Allentown, PA.

WakeMed's McAfee said the TransferCenter(TM) software makes the transfer process "less labor intensive, saving us valuable time." And she's also pleased that the application is backed by a large, experienced software development firm.

"Almost every hospital that accepts transfers from other facilities has developed some sort of proprietary software or process internally," she said, "But the TransferCenter(TM) software is maintained and modified regularly in response to changing system requirements and/or any technical issues, which is something we can't do on a daily basis internally."

About TeleTracking Technologies

TeleTracking Technologies is the world-leading producer of automated patient flow solutions and services which help hospitals relieve overcrowding and improve throughput. With an average annual revenue growth of nearly 25 percent since 2003, TeleTracking now has over 225 employees and more than 800 clients, including many of the best-known hospitals and health systems in the United States, Canada and the United Kingdom. TeleTracking launched the automated patient flow industry in 1991 with BedTracking(Ū), the first automated bed turnover solution, and later produced the electronic bedboard(Ū, )the industry-standard which revolutionized patient and bed tracking. It provides process planning and redesign through its consulting division, Avanti Patient Flow Services and real-time locationing through RadarFind, a wholly-owned subsidiary.

Dennis Morabito Sr. Mgr., Marketing Communications 412-391-6078

SOURCE TeleTracking Technologies, Inc.

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