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This is the seventh consecutive year that the Navigator solution (formerlyMercuryMD MData) has been ranked number one.
Clinical Xpert Navigator beat the competition in virtually every majorcategory evaluated by KLAS, a research firm that monitors and reports on theperformance of healthcare technology vendors. In compiling the report, KLASassesses vendor performance through a process that includes confidentialcustomer interviews with chief information officers, healthcare executives,managers, and clinicians.
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Customers awarded Clinical Xpert Navigator outstanding scores on primaryindicators such as "money's worth," "quality and timeliness of interfaces,"and "helps your job performance." And Navigator scored 94 percent or higher onkey business indicators such as "would buy again," "recommend to afriend/peer," and "client's best or one of the best vendors." In addition,Navigator scored 8.41 out of a possible 9 points on the overall productquality rating.
"The KLAS rankings identify the healthcare IT vendors that excel inproviding high quality products and excellent customer service," said JasonHess, General Manager, Clinical Research for KLAS Research. "Thomson Reuterscustomers continue to show their satisfaction with the Clinical XpertNavigator solution by again ranking them as the best vendor for Mobile DataSystems."
Thomas Hegelund, Executive Vice President of the Healthcare business ofThomson Reuters, said this recognition illustrates the company's marketleadership in mobile data systems for healthcare providers. "Our number onegoal is to provide solutions that help our customers improve their clinicalperformance -- and to support these products with first-class customerservice," Hegelund said. "We do this by listening to our customers,understanding their needs, and using these insights to guide continuedinvestment in product development. Over the past year, for example, we'veresponded to hospitals' needs by enhancing our clinical surveillance, chargecapture, and handoff mobile functionality."
About Thomson Reuters
The Healthcare business of Thomson Reuters produces insights, information,benchmarks and analysis that enable organizations to manage costs, improveperformance and enhance the quality of healthcare. Thomson Reuters is theworld's leading source of intelligent information for businesses andprofessionals. We combine industry expertise with innovative technology todeliver critical information to leading decision makers in the financial,legal, tax and accounting, scientific, healthcare and media markets, poweredby the world's most trusted news organization. With headquarters in New Yorkand major operations in London and Eagan, Minnesota, Thomson Reuters employsmore than 50,000 people in 93 countries. Thomson Reuters shares are listed onthe New York Stock Exchange (NYSE: TRI); Toronto Stock Exchange (TSX: TRI);London Stock Exchange (LSE: TRIL); and Nasdaq (Nasdaq: TRIN). For moreinformation, go to www.thomsonreuters.com.
About KLAS
KLAS is a research firm specializing in monitoring and reporting theperformance of healthcare vendors. KLAS' mission is to improve delivery, byindependently measuring vendor performance for the benefit of our healthcareprovider partners, consultants, investors, and vendors. Working together withexecutives from over 4500 hospitals and over 2500 clinics, KLAS deliverstimely reports, trends, and statistics, which provide a solid overview ofvendor performance in the industry. KLAS measures performance of software,professional services, and medical equipment vendors. For more information, goto www.KLASresearch.com, email [email protected], or call 1-800-920-4109 to speak with a KLAS representative.
SOURCE Thomson Reuters
