Care Improvement Plus Achieves Top Scores for First SNP Evaluation Measures

Thursday, November 20, 2008 General News
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BALTIMORE, Nov. 19 Care Improvement Plus, one of thenation's largest chronic condition Special Needs Plans (SNPs), announced todaythat it has received top scores from the Centers for Medicare & MedicaidServices (CMS) in the evaluation of its structure and process measures. Themeasures are the first in a series of new requirements evaluating theperformance of SNPs in providing high quality care and improving healthoutcomes for Medicare beneficiaries.

"We are thrilled to be recognized for the comprehensive nature of ourapproach to managing the care of our chronically ill members," said FrederickC. Dunlap, board chairman and chief executive officer of XLHealth, which ownsand operates Care Improvement Plus. "The successful completion of thesereporting requirements is an important first step toward securing a permanentplace within Medicare for special needs plans."

In December of 2007, the Centers for Medicare & Medicaid Servicesannounced plans to contract with the National Committee for Quality Assurance(NCQA) to implement a three phase strategy to evaluate SNPs. The first phaseof the evaluation process includes a review of a set of structure and processmeasures that are scored by a team of clinical quality experts. Plans arescored based on their ability to meet required elements concerning casemanagement, member satisfaction, and clinical quality improvements. Inaddition, during the first phase 13 HEDIS(R) measures will be used to furtherevaluate the quality of care SNPs are providing.

Created by the federal government through the Medicare Modernization Act,SNPs are Medicare Advantage Prescription Drug plans designed to meet theunique needs of certain groups of Medicare beneficiaries, including those withchronic health conditions, those that reside in institutions, and those thatare dual-eligible.

Care Improvement Plus offers a variety of services and added benefits tohelp members manage their conditions and prevent complications. CareImprovement Plus offers services exclusively to approximately 1.4 millionMedicare beneficiaries in the states of Maryland, Arkansas, Georgia, Missouri,South Carolina and Texas living with diabetes, heart failure, end-stage renaldisease (ESRD) and/or chronic obstructive pulmonary disease (COPD).

About Care Improvement Plus

Care Improvement Plus (, a specialneeds health plan that focuses on the unique healthcare needs of chronicallyill Medicare beneficiaries, provides Medicare Advantage health plan coverage,along with a tailored Medicare Part D drug benefit and care managementservices, to Medicare beneficiaries living with heart failure, diabetes,chronic obstructive pulmonary disease and/or end-stage renal disease. CareImprovement Plus also provides a variety of services designed to supportphysicians' efforts to care for their chronically ill patients.

About XLHealth

XLHealth (, a Baltimore-based organization focusedon improving the healthcare of chronically ill seniors, is the owner andoperator of Care Improvement Plus, one of the nation's largest chroniccondition special needs plans. Care Improvement Plus provides a completeMedicare Advantage Part D health plan including disease management services toMedicare beneficiaries living with heart failure, diabetes, chronicobstructive pulmonary disease and/or end-stage renal disease. XLHealth hasearned Full Accreditation from the National Committee for Quality Assurance(NCQA) under its standards for patient and practitioner-oriented accreditationof disease management programs.

HEDIS(R) is a registered trademark of NCQA.

SOURCE Care Improvement Plus

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