GREENSBORO, N.C., Dec. 4, 2018 /PRNewswire-PRWeb/ -- In response to strong client demand, Canopy Partners has recently
The Radiology Concierge Desk leverages a "Smart Worklist" and a team of "Professional Radiology Assistants", to divert phone calls and other administrative tasks to support personnel, who can handle many tasks that commonly fall to radiologists in the reading room. By bundling these two solutions together Canopy Partners has created a highly differentiated offering that can improve a radiologist's productivity by 5-10%, saving each radiologist 3 to 6 mins per hour. The program can also improve accessibility, turnaround times and quality of care by enabling the right study to be assigned to the right radiologist at the right time, every time.
Canopy Partner's Radiology Concierge Service Desk offers 24/7/365 call center coverage. The service is automated and can be activated with the click of a button on the worklist. It was initially developed for Greensboro Radiology, one of the Top 30 private radiology groups in the nation, and is now available to other radiology groups and hospital imaging departments.
Dr. Jim Maxwell, Greensboro Radiology's Physician President, stated that "Our practice has used the Canopy Partners Radiology Concierge Service Desk for eight years and Canopy's team handles 57,000+ calls per year. Dr. Maxwell added "This frees our physicians up to practice at the top of their medical licenses and we have received many positive comments from our referring physicians, technologists, nurses and other people that we interact with on a regular basis."
Common tasks that can be offloaded to the Concierge Desk include:
With the recent roll-out of this program, Canopy Partners has already signed deals with several major clients including a Top 100 radiology practice and one of the nation's largest private, for profit health care networks.
~~~ To learn more about Canopy Partners' Radiology Concierge Desk, please contact the company via phone at 336-274-9617 or via email at contact(at)canopy-partners.com.
About Canopy Partners
Canopy Partners is a privately held healthcare technology company that specializes in medical billing, business analytics, information technology, and management consulting services. The company is focused on elevating the role of medical imaging in the healthcare value chain. Canopy creates flexible, customer-driven business solutions that improve its client's productivity, profitability, and patient care.
SOURCE Canopy Partners, Inc.
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