Shriram General Insurance Company Limited - Claims Procedure

Claims Procedure

The following points should be borne in mind by any policyholder or customer for reimbursement of claims as described below:

• Please ensure that following Information is ready with you at the time of intimation.
• Policy Number
• Estimated Loss/ Description
• Date & Time of Accident
• Place where Vehicle can be surveyed/ loss location
• The policyholder’s Contact Details
• Call on Claims help Desk (CHD) - Toll Free Nos. for registration of claim. These are 1800-180-7474, 1800-300-30000

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• Note down the Claim Number and Surveyor Details provided by our Claims help Desk (CHD) for future reference
• Surveyor will ask you for all required documents, (mentioned in documents section) therefore keep Documents ready for submission.
• Contact us /Surveyor when the vehicle is ready for re-inspection after repair of the vehicle or Property.