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Max Bupa Health Insurance Company Limited

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About

Max Bupa is a recently launched stand-alone Health Insurance company in India. The vision of the organization is to become India's most admired Health Insurance Company by inculcating new standards in delivering service excellence. Max Bupa Health Insurance Company Ltd. (Max Bupa) is a joint venture between Max India Limited and the UK based healthcare services expert - Bupa.

While Bupa has six decades of experience in the healthcare industry and a 10 million customer-base in over 190 countries across the globe; Max India Group brings expertise in both health and insurance related services including hospitals, medical management, clinical research and life insurance. It is a perfect blend of global expertise and local knowledge in both healthcare and insurance that makes Max Bupa the perfect choice when it comes to selecting health insurance cover for one’s family and their dependants pertaining to their health and wellness.

Max Bupa Insurance

The main mission of Max Bupa, is to help their customers so as to lead more healthier and successful lives by providing expertise as healthcare partners and this is realized by constantly raising the bar in the standard of health insurances and by delivering the promises made to the customers and our genuine care for them and their dependant family members including their well-being during their entire life course.

For Max Bupa Health Insurance Company Limited, health insurance is not just an annual transaction, but, rather it is about building a long-term relationship with an individual.

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DEAR JASLEEN KAUR claim number 50987 I AM GOING TO SEND LEGAL NOTICE TO DAMIEN MARMION AND PRITI SINGH FOR THIS HARASSMENT, MENTAL TORTURE AND MISREPRESENTATION OF YOUR KOLKATA OFFICE SINCE WHILE GETTING US ENROLLED FOR THIS POLICY YOUR EMPLOYEE MITA GUHA DID NOT GIVE US COMPLETE INFORMATION. IF THE CLAIM WAS NOT BE HONORED THEN WHY DID YOU SEEK ICP FROM ME AS I HAD TO PAY Rs. 280 TO GET EVEN THOSE PAPERS FROM THE HOSPITAL. THE ORIGINAL DOCUMENTS WERE PROVIDED TO MITA GUHA ON 26-08-2013 AND AS LEARNT FROM YOUR COLLEAGUES THE CLAIM WAS LODGED ON 30-08-2013. THEN IN NOVEMBER 12TH - 2013 YOU ARE ASKING FOR ICP AND RELATED PAPERS AND BEFORE THAT SOME OF YOUR COLLEAGUES ALREADY TOLD ME THAT BEFORE SUBMISSION OF ICP EVEN Rs. 67000 WAS SANCTIONED THEN HOW ALL OF A SUDDEN MY CLAIM GOT REJECTED ? WE WILL NOW MEET IN COURT OF LAW SINCE YOU FRAUDULENT PEOPLE KNOW ONLY THAT LANGUAGE. I WILL SEE TO IT THAT NO BODY DOES HEALTH INSURANCE FROM YOUR COMPANY. YOU ARE A FRAUDULENT COMPANY WHO HAVE FAILED TO HONOR CLAIM. GALL BLADDER OPERATION IS AN EMERGENCY AND THE TREATMENT NEEDED WAS UNDER EMERGENCY DO NOT COME UNDER ANY WAITING PERIOD AND HENCE WAITING PERIOD OF 90 DAYS WILL NOT BE APPLICABLE IN THIS CASE. I WILL PROVE THIS IN THE STATE CONSUMER FORUM AND WILL MAKE YOU PAY FOR THE HARASSMENT ALSO. YOU PEOPLE HAVE NOT FOLLOWED IRDA GUIDELINES IN CLAIM SERVICING, GRIEVANCE HANDLING AND EVEN IN POLICY SERVICING.
RAJESH22 Tuesday, November 19, 2013
I am a having health insurance policy from maxbupa since last three years.I am having family floter policy.Five months before when my wife was admitted in hospital for some miner operation, I was sure that as I am having an maxbupa policy they will take care of for this operation, but when I submitted my claim with all their requirements, They stared demanding additional informations.I also provided all the informations they required, but they are not settling my claim even after lapse of five months.My claim no. is 444012.Now I am start thinking that Maxbupa is a fraud Company.R K JUDAH
rkjudah Wednesday, November 13, 2013
Dear Mr. R K JUDAH,

We regret the inconvenience caused to you.

We value your feedback as we work relentlessly towards constant improvement of services and customer satisfaction.

We have been unable to process your claim as we had not received the complete information. We request you to please share all the requisite details to help us reach a decision on your claim request.

Should you require any further assistance Please Contact Our Branch.....

Many Thanks,
Team Max Bupa

Max.Bupa Monday, December 09, 2013
Dear Customer, We regret the inconvenience caused to you . Please share with us your contact details and we will look into your query on a priority. Team, Max Bupa
Max.Bupa Thursday, September 12, 2013
Recently I purchased online health Insurance from Max Bupa for my wife on 16th Feb 2013 and the insurance company had not given any documents nor health card . After several emails and remrinders they max Bupa Insurance company representative ask me to send bank statement as a proof of payment. Even after sending statement insurance company keep on saying it has been forwarded to responsible department for cancellation of my order. So until now I. E 04/04/2013 they had not processed my request for to cancel my order. This max Bupa insurance has no respect for the clients and they are following fraudulent policies with the new clients for the money. Beware all from this Max Bupa insurance company. Resident of Hyderabad .
Firasat Friday, April 05, 2013
Hi Customer,

We are keen to resolve your issue we have yet not received your contact details. We are awaiting your reply.

Team,
Max Bupa

Max.Bupa Thursday, November 21, 2013
"For Max Bupa Health Insurance Company Limited, health insurance is not just an annual transaction, but, rather it is about building a long-term relationship with an individual." the above lines are just fake, max bupa is not a customer friendly company.While selling a policy they give false assurance that he claims settlement will be done within 15 working days but that doesnt happens.I have been waiting for since past 60 days but the claim is not yet settled.These people just give you false assurance.
vprasad2 Wednesday, December 05, 2012
Whom can I cover ? 1] Suppose a person has two families and want to cover both families. Is this possible ? 2) My mother is 82 years old. can I get cover for her?
Shri1962 Thursday, August 16, 2012
Yes For Sure u can get a cover for your mother Contact Gaurav 09891009196
MaxBupaFriend Monday, September 10, 2012
my Id 0000037563 i am insured for myself,my wife and my daughter. im having one son also . can i claim for reiumbersement medical bill for my son instead of my daughter
paipuru Friday, May 04, 2012
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