A memorandum of understanding (MOU) was signed by the Delhi government with Wipro Ltd. On September 4. The Centralized Accident & Trauma Services (CATS) has tied up with the private company WIPRO to set up a state-of-the-art modern control room at Laxmi Nagar in Delhi for providing emergency services to patients.
Under the CATS' Home to Hospital Care scheme that was approved in July, free transportation to the nearest hospitals can be availed by patients in case of drowsiness or unconsciousness, sudden urine retention in the bladder causing discomfort, breathing problem, dislocated bones and deep cuts with profuse bleeding.
The control room will be responsible for tracking the nearest ambulance and send it to the patient's home. Apart from carrying out inter-hospitals transfers, the CATS currently provides transportation to road accident victims, pregnant women and victims of sexual assault.
In the next 6 months the modern control room will be functional. On a real time basis, they will be able to track ambulance through GPS. Also it will notify hospitals in advance that the patient is due to arrive. Due to unavailability of beds in in hospitals, the patients were taken from one hospital to another and refused admission. But this new system is likely to change the scenario.
The staff in the control room will be able to monitor the vacancies in hospitals with real-time data. Accordingly they will assign the patients in emergency department. Patients are often referred arbitrarily from one government hospital to the other and they have no clue where to go to.