UPMC Health Plan has added a new feather to its hat. It is now the first health plan in the US to offer the WebMD Digital Health Assistants - virtual health coaching programs to support and sustain health improvement, while maintaining a healthy lifestyle.
The plan will help enhance and expand UPMC's offering of innovative, interactive tools that customers will use to both improve their wellness and to gain consumer information to guide healthcare decisions.
Through this collaboration with WebMD, members will have access to an enhanced level of transparency tools that provide consumer information such as quality measures and the average cost for a medical procedure at various facilities.
The cost information is based on the Health Plan's actual claims experience, and it will give members information not previously available to them that they can use to make more informed decisions about their care.
Members will access WebMD Digital Health Assistants through a seamless secure member portal, and once there they can view their health history, find providers, research medical conditions, view treatment cost and quality information, and receive custom-tailored recommendations about how they can understand and improve their health.